Updates & backups

1. Press KEY2, open the device page on your phone or computer and unlock editing.
2. Open Backup & restore and select Download backup.
3. Keep the downloaded .lineside file somewhere you can find again.

Backups include stations, display and power preferences, profiles and schedules. They do not include Wi-Fi passwords, control codes or device credentials.

On Backup & restore, choose your .lineside file under Restore a backup. Review the preview, then select Restore configuration. This replaces the saved configuration with the backup’s settings.

If a backup is rejected, your current configuration is kept. Wi-Fi passwords are not restored from a backup.

Check your current version on Device or the device’s Settings screen. Use a signed .linesidefw package supplied by Lineside for your display. If you need an update package, contact support.

1. Download a settings backup first and connect USB power.
2. Press KEY2, unlock editing and open Firmware.
3. Select the supplied file under Firmware package, then choose Install firmware.
4. Keep the page open and power connected while the device verifies and installs the update. Wait for it to restart.
5. Reopen Settings and check the firmware version.

Restore previous firmware is available when a previous bootable version exists. Older firmware may not understand newer settings; contact support before reverting if you’re unsure which backup is compatible.

• Forget all networks on Wi-Fi removes saved network details and restarts setup. Stations, profiles and schedules are kept.
• Factory reset on Device clears Wi-Fi details and customer preferences, including stations, profiles and schedules, and restarts setup. It keeps the installed firmware.
• Restore previous firmware changes the installed software; it is not a way to clear preferences.

Back up your settings before a factory reset if you want to keep them. Each destructive action asks you to confirm on the device’s web page.